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Microsoft 365 Administration course
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Automation & Development

Microsoft 365 Administration

Learn to administer Microsoft 365 for your organization. From user management and licensing to security, compliance, and Teams governance, this course covers everything an M365 admin needs to know.

Live virtual sessions or on-site training
3 Levels

Need a custom curriculum for your team? Contact us

What You Will Learn

User & License Management
Security Policies
Teams Admin
Compliance Setup

Build a solid foundation with core concepts and essential skills.

Course Curriculum

2 modules
01

Day 1: Tenant Setup and User Management

  • Understanding Microsoft 365 plans, services, and licensing
  • Navigating the Microsoft 365 admin center
  • Creating and managing user accounts and groups
  • Assigning and managing licenses
  • Password policies and self-service password reset
  • Custom domain setup and DNS configuration basics
  • Organization profiles, branding, and contact information
02

Day 2: Core Services and Support

  • Exchange Online basics: mailboxes, aliases, and distribution lists
  • SharePoint Online and OneDrive: storage and sharing overview
  • Microsoft Teams: team creation and basic governance
  • Managing Microsoft 365 Apps deployment and updates
  • Service health dashboard and incident monitoring
  • Creating and managing support tickets
  • User training resources and adoption best practices

After This Level

  • Set up and manage a Microsoft 365 tenant with users and licenses
  • Configure custom domains, branding, and password policies
  • Administer core services: Exchange, SharePoint, Teams, and OneDrive
  • Monitor service health and create support tickets

Who Is This For

  • IT administrators and help desk teams
  • System administrators moving to the cloud
  • Small business owners managing their own M365 tenant

Prerequisites

Basic IT knowledge. Familiarity with Windows and networking concepts.

Ready to master Microsoft 365 Administration?

Get in touch to discuss scheduling, group rates, or a customized curriculum for your team.

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